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Latest Issue: Autumn 2018


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Warehouse Manager - Essex

Fast growing business selling direct to consumers and with a very successful wholesale channel servicing customers in the UK and Europe seeks an experienced Warehouse Manager to join its professional operations team. Candidates will ideally have experience of managing high volume direct-to-consumer fulfilment with high standards of accuracy, be comfortable taking responsibility for training and directing operatives, and meeting productivity targets. A strong working knowledge of health and safety legislation and ideally able to contribute to the ongoing expansion of the operations function in what is a well funded, high growth, independent business serving a distinct niche market. Opportunities for progression, salary c£50k. To find out more or to arrange a confidential chat pls email quoting ref: TAS 77115.

Customer Operations Manager

This is a fantastic opportunity in a great part of the world (South Devon) - for an experienced and ambtious person who can effectively manage and motivate up to 20 CSRs in a growing entrepreneur-led direct commerce business which deploys catalogues, website and digital marketing to drive sales. Experience of staff planning, KPI and SLA management, together with CRM, up and cross-selling, a solid understanding of legal compliance and the ability to work consistently well under pressure will be well rewarded. Ideal candidates will have worked either supplier side in a third party fulfilment organisation's contact centre management team who seeks a move to a client side business or someone who has gained strong experience client side and is ready for a move up on the career ladder. The package on offer is competitive and geared to attract the best. To find out more or to arrange a confidential chat pls email quoting ref TAS77667.

Senior Online Merchandiser

Our client operates a very successful, long established multichannel retail business which trades mostly via mail order, operates a select number of stores, and is focused on further developing its online channels. This has created some significant opportunities for commercially astute individuals, including a true trader for this particular newly created role. With experience in hard goods and fully able to take responsibility for the successful delivery of the business' trading plans for its websites - the successful candidate will be able to work across all areas from improving site performance, driving conversation, increasing AOV and maximising margins. Working with the support of buyers, merchandisers as well as specialists in the creative, multichannel marketing, content teams together with external suppliers, this opportunity reports to the business' group multichannel marketing director. Location: M4 corridor/Wilts. To find out more or to arrange a confidential chat pls email quoting ref TAS77664.

CRM & Customer Insights Manager

Another new role will see the successful applicant working closely with the head of database marketing to optimise online programs to increase LTV, conversion, buying frequency and AOV. Solid experience of developing loyalty plans, social gamification, shoppable Instagram and more. From development through to delivery this role is both demanding and rewarding as it offers myriad opportunities for the right person to make a measurable contribution across all customer touchpoints and to support the company's marketing executives as they implement new programmes and strategies. Candidates will be polished, commercially astute and well used to working in a measurable environment with strong analytical skills and outstanding vision. Location: M4 corridor/Wilts. To find out more or to arrange a confidential chat pls email quoting ref TAS77665.

Digital Trading Manager

A new role has been created for a commercially astute manager who will lead a small team managing the business' main website as well as support the business' other sites. You will be working with buyers, merchandisers and extended range suppliers to incrementally grow the range, sales and margin. The successful candidate will need extensive retail and eCommerce experience ideally gained in businesses which have made significant progress in delivering an outstanding eCommerce experience to discerning customers. Customer centric, flexible, an influencer of change, and resilient, this role offers an exceptional opportunity for the right person to make their mark in a highly entrepreneurial and driven environment. Location: M4 corridor/Wilts. To find out more or to arrange a confidential chat pls email quoting ref TAS77666.

Campaign Manager

Our client is seeking a campaign manager to work in its busy marketing dept, managing its catalogue campaigns.

The Wilts based role will involve:

  • catalogue circulation planning
  • development of CRM strategy
  • database segmentation and targeting
  • briefing database bureau, printers and mailing house
  • campaign management, ensuring catalogues are mailed to schedule
  • offers planning and testing
  • results analysis
  • liaising with third party data providers

The ideal candidate will have a minimum of 2 years direct marketing experience, including the orchestration of direct mail campaigns and database management. Highly numerate and analytical, with good attention to detail and an ability to work to tight deadlines.

To apply or for more information pls email.