MULTICHANNEL/OMNICHANNEL Experts
Customer Touch Point
DCA Member
United Kingdom
| Telephone | 01244 747333 |
|---|---|
| rick@customertouchpoint.co.uk | |
| Web | www.customertouchpoint.co.uk |
We design and implement customer journeys across phone, chat, web and social media contact channels which improve experience and reduce cost of contact.
Customers
Esure, MBNA Credit Cards, Marks and Spencer, Spire Healthcare
Rosemary Stockdale Associates
DCA Member
United Kingdom
| Telephone | 01428 607365 |
|---|---|
| rosemarystockdale@btinternet.com |
Rosemary Stockdale is one of the most experienced speciality multi-channel retail consultants in the UK. Core services offered include: - performance evaluation (existing businesses) - market / opportunity analysis (new businesses) - strategic and financial planning - strategy implementation - customer behaviour analysis - campaign performance analysis - catalogue performance development.
Parent Company
Rosemary Stockdale Associates Ltd
Customers
Designers Guild, OKA, Plumo