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MULTICHANNEL/OMNICHANNEL Experts

Customer Touch Point

Customer Touch Point

DCA Member

United Kingdom

We design and implement customer journeys across phone, chat, web and social media contact channels which improve experience and reduce cost of contact.

Customers

Esure, MBNA Credit Cards, Marks and Spencer, Spire Healthcare

MNP Multichannel Solutions

MNP Multichannel Solutions

DCA Member

United Kingdom

For the past 15 years, MNP has been providing enterprise software for omni-channel retailers, direct marketers, and third party logistics / order fulfillment service providers. Coupling our friendly, transparent business model with our strong work ethic, we strive for mutual business growth.

Our clients have thrived while finding a great vendor to support their needs well after the initial sale. Our ActiveSeries software solutions comprise of: retail order management system (OMS) software, warehouse management system (WMS) software, and purchasing and supply chain management software.

Brands

ActiveSeries Multi-Channel Modular Software Solution. OrderActive for OMS, WmsActive for WMS, PsmActive for Buying/Product managment, IntraActive for BI and workflow Intranet. Solutions and services.

Customers

Pure Collection, Celtic Sheepskin Co, Lakeland Limited, Crew Clothing, Isabella Oliver, Hallmark Consumer Services

Rosemary Stockdale Associates

DCA Member

United Kingdom

Rosemary Stockdale is one of the most experienced speciality multi-channel retail consultants in the UK. Core services offered include: - performance evaluation (existing businesses) - market / opportunity analysis (new businesses) - strategic and financial planning - strategy implementation - customer behaviour analysis - campaign performance analysis - catalogue performance development.

Parent Company

Rosemary Stockdale Associates Ltd

Customers

Designers Guild, OKA, Plumo