Customer Touch Point
We design and implement customer journeys across phone, chat, web and social media contact channels which improve experience and reduce cost of contact.
Esure, MBNA Credit Cards, Marks and Spencer, Spire Healthcare
MNP Multichannel Solutions
For the past 15 years, MNP has been providing enterprise software for omni-channel retailers, direct marketers, and third party logistics / order fulfillment service providers. Coupling our friendly, transparent business model with our strong work ethic, we strive for mutual business growth.
Our clients have thrived while finding a great vendor to support their needs well after the initial sale. Our ActiveSeries software solutions comprise of: retail order management system (OMS) software, warehouse management system (WMS) software, and purchasing and supply chain management software.
ActiveSeries Multi-Channel Modular Software Solution. OrderActive for OMS, WmsActive for WMS, PsmActive for Buying/Product managment, IntraActive for BI and workflow Intranet. Solutions and services.
Pure Collection, Celtic Sheepskin Co, Lakeland Limited, Crew Clothing, Isabella Oliver, Hallmark Consumer Services
Rosemary Stockdale Associates
Rosemary Stockdale is one of the most experienced speciality multi-channel retail consultants in the UK. Core services offered include: - performance evaluation (existing businesses) - market / opportunity analysis (new businesses) - strategic and financial planning - strategy implementation - customer behaviour analysis - campaign performance analysis - catalogue performance development.
Rosemary Stockdale Associates Ltd
Designers Guild, OKA, Plumo