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DCA Cotswolds (pm)

Sep 26, 2019 9:30 AM

Join your peers for a day of insight, sharing, networking and learning. 

More details will be available soon, please register your interest. 


Confirmed sessions:

Finding new markets for your niche own-brand products

Panel discussion led by Andrew Wilson with special guests

There are many options for getting your products out into the wider world. In this discussive session hear from successful niche brand operators how they are faring in international markets; selling via marketplaces; wholesaling and operating pop-up stores. Are concessions still viable ? How do you protect your brand and revenue streams?


Need for star power: The rise of the review culture

Rob Beattie, BrightPearl & Andy Lockley, energybulbs.co.uk (Love Shopping Direct)

Today's online consumer is vocal and unforgiving - but also much more reliant on ratings and reviews, to support their decision making. This presentation, delivered by BrightPearl’sRob Beattie, will utilise fresh research to explore the burgeoning review culture and its impact on retail. This session will highlight why the factors outlined above present new opportunities - and threats - to businesses who are failing to own the entire customer experience at a high level. This session will also provide actionable insights on how to best conquer your online customer feedback.

In addition, this presentation will be joined by Andy Lockley, from Energybulbs.co.uk, who will explain why the brand has focused on delivering superior end-to-end experiences. He’ll provide advice on how all businesses can use technology to power positive feedback, and explain why a 5-star review strategy is now essential to achieve competitive differentiation in an increasingly crowded marketplace. 


Venue: 

Queen's Hotel, The Promenade, Cheltenham, GL50 1NN - click here for a map & transport information 

Please note that parking is limited and available on a first come, first served basis.

Timings: 

12.30pm-4.30pm - registration from 12.15pm

Rates:

DCA member rate £85 per person | Non member rate £185 per person

VAT is payable at the prevailing rate. All bookings are considered to be final. Substitutions may be made at any time.

To book your place call 01271 866112 or email us

The DCA's booking terms and conditions can be found here

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