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January/February 2019 View Issue Preview
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Published 6 times a year, Direct Commerce magazine provides readers with the latest sector news, actionable how-to articles, advice and opinions, along with viewpoints from thought leaders and industry experts.

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Latest news

Manhattan Associates elevates in-store customer service

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Fraudulent returns cost fashion industry millions - but retailers urged to resist shopper bans

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Revenue growth -13 per cent this Boxing Day, but retailers remain hopeful for mobile

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Elemis to be acquired by L'Occitanne in $900 deal

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Latest articles

CX and contact centres: what will change in 2019?

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“From Retail Gloom to Direct Delight in Seven Hours”

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Everyone’s a retailer now, so it’s time to define that point of difference

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