Net-A-Porter selects Riverbed solution


Net-A-Porter is to deploy Riverbed Technology solutions to optimise the performance of its SaaS applications and websites to delver an improved experience for its customers. The solution enables the online retailer to gain a central view of its network traffic, enabling its technology team to detect, analyse and resolve any performance related issues. The solution will also address previous gaps on the physical network and protocol aspects. 

The Net-A-Porter Group is built on a foundation of technology innovation and operates a hybrid IT infrastructure. This includes product and order management, and warehouse logistics all deployed in multiple data centres, and accessed by staff from various locations. The Group sought to ensure that the platform could be integrated simply into the existing infrastructure to that every member of the technology team, from the CTO to the system engineers, has access to the data they need, whenever they need it.

“We needed a solution to replace our current processes, provide us with insightful instrumentation, and increase collaboration across teams so that when network performance issues arise, they can be resolved faster then ever, ” explained Simon Fotakis, global network operations manager at the Net-A-Porter Group. “It was crucial to deploy a solution that could provide us with a consolidated view, something that became evident from Riverbed’s very successful proof-of-concept.” 

Net-A-Porter has a global monthly audience of 9 million customers across its sites and employs over 2,500 people in London, New York, Hong Kong and Shanghai. It offers next day delivery to 172 countries,  as well as same day delivery within London, Manhattan and Hong Kong. 

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