Jigsaw selects BT to strengthen online shopping experience


Jigsaw selects BT to strengthen online shopping experience

Jigsaw, the high end
fashion retailer, has announced an extension of its contract with BT Expedite,
BT’s retail specialist, to upgrade Jigsaw-Online.com. The
new website will remove the need for Jigsaw to manage its current mobile
channel as a separate platform. The site with mobile responsive design ensures
that content is optimised for the customer regardless of the device they are
shopping on. Jigsaw has extended its
contract with BT Expedite by two years and it is the first customer to move its
site onto the new optimised, service-led eCommerce platform. The platform will
form an integral part of Jigsaw’s strategy for growth and the deal will also
cover the website for The Shop at BlueBird, Jigsaw’s luxury London boutique.

Asif Khetani, director of
eCommerce at BT Expedite, said: “Jigsaw services an increasingly digital savvy
consumer and understands the importance of delivering a seamless shopping
experience across its multiple channels.

“Using BT Expedite’s
eCommerce Platform, Jigsaw has the very latest tools to build distinct brand
experiences that will further strengthen customer loyalty and drive revenue.
We are delighted to consolidate our relationship with Jigsaw and are
fully committed to helping the company achieve online growth aspirations in the
most cost effective way.”

Kate Holt, group director
of eCommerce at Jigsaw, said: “Our online business continues to deliver solid,
significant growth particularly across the mobile journey. We’re pleased to be
staying with BT Expedite and to be embarking on this ambitious project for both
brands within the group – Jigsaw and the Shop at Bluebird.”

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