Royal Mail Sameday – the premium service for guaranteed delivery within the same day – has launched a new website to enable businesses and consumers to quote and book online for courier services almost anywhere in the UK.
Sameday
is now open to businesses and consumers as a pay-as-you-go service
which can be booked online using a credit or debit card, without the
need for an account. The new online system removes the need for users of
the Sameday service to make their bookings over the telephone.
Royal
Mail extended access to its trusted Sameday collection and delivery
services in response to demand from SMEs, marketplace sellers and
consumers who wanted guaranteed delivery for urgent items. Research from
MetaPack reveals that same day delivery is the service that UK
consumers are most likely to use in the future: 76per cent of consumers expressed a desire to use same day delivery, ahead of 69per cent who wanted delivery within one hour.
The Sameday on demand service can be ordered anytime, day or night, seven-days-a-week, 365 days a year, to
almost anywhere in the UK. Users of the service can follow every
package from start to finish using real-time GPS tracking, and will
receive email or SMS confirmation as soon as their parcel is delivered.
The Sameday service is built on its rapid response capabilities. To ensure that 98per
cent of all deliveries are collected within one hour of booking, Royal
Mail uses satellite technology to assign the nearest driver to collect
each booking and send it on its way as swiftly as possible. Royal Mail
Sameday delivers 99.9 per cent of all bookings within 24 hours.
Rob
Grant, Head of Sameday, said: “Our network gives customers the
reassurance that their important delivery will get where it needs to be,
on-time, every time. When a delivery absolutely has to get there, Royal
Mail Sameday is the service that can be trusted.
We
have now extended that trusted service to businesses of all sizes and
consumers too. We’ve made booking a Sameday delivery quicker, easier and
more accessible so our customers can get our services wherever and
whenever they need them.”
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