A national survey of UK shoppers’ online shopping habits has revealed that almost five percent of people
have taken ‘sick days’ from work in order to wait in for a delivery,
potentially costing the UK economy and employers millions of pounds* each year.The survey, commissioned by Shutl, the online platform that gives people control over their deliveries,
raises questions over the UK’s current methods of delivery and has
prompted the company to call for businesses and consumers to embrace new
approaches to receiving products purchased online.
The findings, which also revealed that almost 50 percent
of the population are planning to carry out the majority of their
Christmas shopping online this year, suggests that employers could face
more ‘Christmas sickies’ than usual as the UK approaches the festive
party season.
The survey also revealed how:
Over 25 percent of online shoppers in the UK claim that their workplace is not happy for them to receive personal deliveries at work
Almost a third (30 percent) of UK shoppers are planning to do their Christmas shopping online more this year than last year
Over 40 percent regard Christmas shopping as a ‘necessary evil’
Perhaps one of the most alarming revelations was that almost three percent
of UK households have left a window open or door unlocked while they
were out to ensure that their online shopping delivery could be made,
prompting concerns about the level of risk taking UK shoppers are
prepared to make to avoid being inconvenienced.
Shutl,
an eBay owned company, enables shoppers to arrange same day delivery in
as little as 90 minutes or at a preferred one hour slot. The service,
which aims to challenge conventional delivery methods and help improve
the online shopping experience by making same day delivery available to
everyone, costs as little as £5 per delivery.
Jason Tavaria, Head of Direct at Shutl, comments: “The research is a real eye opener when it comes to the lengths that people are prepared to go to to
avoid getting that ‘missed delivery’ slip through the door. Until now
the public has had no choice but to play a passive role when it comes to
delivery. With Shutl,
consumers can now be proactive and arrange for delivery to be made at a
time that suits them. What we’re calling ‘click-and-don’t-collect’ is
the next step on from ‘click and collect’ and we believe that it’s the
future of online shopping and will radically improve the online shopping
experience.”
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