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Latest Issue: Jul/Aug 17

Recent Articles

Adapting to a mobile world to avoid failure

by Simon Brennan, VP Sales, Engage Hub21 Jul 2017WEB & MOBILEMobile Commerce

Brands risk ‘large’ backlash with bad product information

by Scott Hanson, Senior Solutions Specialist at Pimberly05 Jul 2017WEB & MOBILEPEOPLEViewpoint

Robotics and the click-to-ship revolution

by Simon Cooper, Business Solutions Sales Director, Dematic Northern Europe04 Jul 2017FULFILMENT & DELIVERY Warehouse & Operations

As Generation Z hits the store, are retailers ready?

by Georgia Leybourne, International Marketing Director, Manhattan Associates28 Jun 2017PEOPLEViewpointMULTICHANNEL, OMNICHANNEL BRICKS & MORTAR

Our future aligns with sports teams

by Kevin Hillstrom, President, MineThatData01 Jun 2017WEB & MOBILECATALOGUE & PRINT CHANNEL

What is true personalisation?

by Elliott Clayton, VP of Media UK, Conversant01 Jun 2017MARKETINGPersonalisation

How can retailers remain personal in an age of privacy?

by Scott Logie, Customer Engagement Director, REaD Group01 Jun 2017Data LegislationLEGAL/LEGISLATION

Six practical steps to make web chat work

by Thomas Rødseth, Intelecom01 Jun 2017WEB & MOBILE

Redesigning eCommerce the top five fails

by Giles Colborne, CX Partners01 Jun 2017WEB & MOBILE

Extracting real value from CRM

by David Brennan, Customer Success Team Manager, EMEA, Maximizer Software19 May 2017CRM LOYALTY, RETENTION

How UK retailers can combat the rise in e-commerce returns

by Howard Rosenberg, CEO and co-founder of B-Stock Solutions05 May 2017WEB & MOBILEReturns & reverse logistics

Four decisions every business owner needs to make

by Shweta Jhajharia, London Coaching Group26 Apr 2017ManagementBUSINESS

How can retailers remain personal in an age of privacy?

by By Scott Logie, Customer Engagement Director at REaD Group11 Apr 2017Data LegislationLEGAL/LEGISLATION


by Amy Africa, CEO, EightbyEight27 Mar 2017WEB & MOBILE


by Amy Africa, CEO, EightbyEight27 Feb 2017WEB & MOBILEMobile Commerce

Marketing statistics & alternate facts

by Bill LaPierre, Datamann Blog20 Feb 2017CATALOGUE & PRINT CHANNEL

Paradoxical Undressing

by Amy Africa, CEO, EightbyEight20 Feb 2017WEB & MOBILE